Privacy Notice

Who we are
Bugtopia Hornse Ltd. Hornsea Village, Rolston Road, Hornsea, HU18 1UT

What personal data we collect
We may collect:

• Name and contact details (e.g., email, phone, address)

• Payment details (if applicable)

• Demographic information (e.g., preferences, interests)

• Any other information you choose to provide to us

How we collect it
We collect information when you:

• Contact us or make an enquiry

• Sign up for newsletters or marketing

• Enter competitions, promotions, or surveys

• Purchase products or services from us

• Interact with us on our website or social media

Why we use it
We process your personal data to:

• Provide products, services, or information you’ve requested

• Administer competitions, promotions, and events

• Send marketing communications (if you have given consent)

• Improve our products, services, and customer experience

• Comply with legal and regulatory obligations

Legal basis for processing
We rely on your consent, our contractual obligations, legal requirements, or our legitimate business interests, depending on the situation.

How we store it
Your data is stored securely and only accessed by authorised staff. We retain it only for as long as necessary for the purposes collected or as required by law.

Who we share it with
We do not sell your personal information. We may share it with trusted third-party service providers who help us deliver our services, but they are bound by data protection laws.

Your rights
You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent for marketing at any time

• Restrict or object to certain processing

• Lodge a complaint with the UK Information Commissioner’s Office (www.ico.org.uk)

Contact us
If you have any questions or requests regarding your personal data, contact us at:
hornsea@bugtopia.co.uk